Know the status of every room, right now.
Floorstate gives housekeeping, maintenance and management one live view of every room, and one place to log and assign every fault.
Tested at a 302-room hotel. We reply within one business day.
- Room 214, leak under showerHigh
- Room 208, door lock faultMedium
- Room 226, air conditioningMedium
Where hotel operations quietly lose time
A hotel rarely fails in one dramatic moment. It loses minutes and goodwill in small ways, all day.
Faults that live in a notebook
A leak gets written down at the front desk, then someone has to remember to chase it.
Handovers that depend on memory
At shift change, open jobs get lost, repeated or explained twice.
Rooms nobody can see
The front desk phones the floor to find out where a room stands before it assigns an arrival.
Reports written after the fact
By the time the end-of-shift report is finished, the moment to act has passed.
Most of it is small, quiet and daily. Floorstate makes it visible while there is still time to act.
How Floorstate helps your hotel
A shift, from the first login to the handover, when every room and every fault sits in one live view.
- Start of shift
Everyone logs in with a role
Each person sees the part of the hotel their job needs, and nothing that gets in the way.
- Housekeeping sees only the rooms assigned to them
- Maintenance sees the work orders assigned to them
- Supervisors get an inspection queue for their floors
- Managers see every room across the property
- On the floor
A room is updated in one action
The attendant updates a room as they finish it. Everyone else sees the change straight away.
- The room grid changes for every role at once
- Management reads progress live, with no end-of-shift report
- Every change is timestamped in the audit trail
- When something breaks
A fault becomes a work order
The person who finds the fault logs it once, in the room. It reaches the person who fixes it.
- Room, priority and a photo, in under a minute
- Assigned to the right person before they have to ask
- The room shows in Maintenance status on the grid
- Before arrivals
Supervisors sign rooms off
A turned room goes to the supervisor's inspection queue. The flow is one-directional, so a room cannot skip inspection.
- The queue shows which rooms are still waiting
- The supervisor knows where to walk next
- Sign-off is recorded with a timestamp
- Shift handover
The backlog is the handover
The outgoing team does not have to recall each open job. The incoming team opens the same list.
- Open work orders ranked by priority
- Each one with its room and photo
- Management sees how many are assigned and how many are not
What changes when the whole floor is visible
What we saw at a real 302-room hotel.
Figures are from one 302-room hotel. Results will vary with property size and staffing.
One system, three roles
Each person logs in with a role and sees what their job needs. Everyone works from the same live picture.
Housekeeping
For attendants and supervisors on the floor.
- See only the rooms assigned to you
- Update a room in one action
- Log a fault with a photo without leaving the room
- Supervisors get an inspection queue for their floors
Maintenance
For engineers and technicians.
- Every fault arrives as a work order with room, priority and photo
- Work orders are assigned to you before you have to ask
- The open backlog is ranked by priority
- Shift handover is the same list, not a conversation
Management
For duty managers and general managers.
- The whole property in one live view
- Open work orders by priority, with who owns each
- Role-based access, so each team sees only what it needs
- An audit trail of every change, with timestamps
See it in a real day
Three situations from a real 302-room hotel, from the checkout rush to the shift handover.
- Read the case study
Checkout rush: 48 rooms before 3 pm
A busy Saturday morning, seen as 48 rooms move through housekeeping and inspection.
- Read the case study
Room 214: a leak from first sight to fixed
One fault, logged as a work order with a photo at 09:40 and traced through assignment, repair and record.
- Read the case study
Shift handover with 11 open work orders
The 15:00 maintenance changeover, when the open backlog usually gets lost or repeated.
Questions before you ask
Can I use Floorstate at my hotel today?
Yes. Floorstate has been tested on a real 302-room hotel. To see it on your own floors, send your room count and how housekeeping and maintenance run today. We reply within one business day with what a walkthrough or pilot would involve.
Who sees what?
Staff log in with a role, and access is role-based (RBAC). Housekeeping sees the rooms assigned to them. Maintenance sees the work orders assigned to them. Managers see every room across the property.
Does Floorstate replace our property management system?
No. Floorstate covers room status, work orders and job assignment. It does not handle reservations, rates or billing, so it sits alongside your property management system (PMS).
What size of property is it built for?
Properties with 50 rooms or more. It was tested on a 302-room hotel, which is why the case studies on this site use that number.
Where is our data kept?
Room and staff data is stored in a managed database, and access is limited by role. For how we handle the details you send through the contact form, read the privacy policy.
Ready to see it on your floors?
We reply within one business day.
Tell us your room count and how housekeeping and maintenance work today. We reply with what a walkthrough or pilot would involve.
- Tested at a 302-room hotel
- Runs alongside your PMS
- Reply within one business day
Prefer email? Write to hello@floorstate.app.