How Floorstate helps your hotel

Walk through a shift, and through three real situations, to see what housekeeping, maintenance and management each see and do.

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Used at hotels with 300+ rooms.

A shift with Floorstate

How the day runs when every room and every fault sits in one live view.

  1. Start of shift

    Everyone logs in with a role

    Each person sees the part of the hotel their job needs, and nothing that gets in the way.

    • Housekeeping sees only the rooms assigned to them
    • Maintenance sees the work orders assigned to them
    • Supervisors get an inspection queue for their floors
    • Managers see every room across the property
  2. On the floor

    A room is updated in one action

    The attendant updates a room as they finish it. Everyone else sees the change straight away.

    • The room grid changes for every role at once
    • Management reads progress live, with no end-of-shift report
    • Every change is timestamped in the audit trail
  3. When something breaks

    A fault becomes a work order

    The person who finds the fault logs it once, in the room. It reaches the person who fixes it.

    • Room, priority and a photo, in under a minute
    • Assigned to the right person before they have to ask
    • The room shows in Maintenance status on the grid
  4. Before arrivals

    Supervisors sign rooms off

    A turned room goes to the supervisor's inspection queue. The flow is one-directional, so a room cannot skip inspection.

    • The queue shows which rooms are still waiting
    • The supervisor knows where to walk next
    • Sign-off is recorded with a timestamp
  5. Shift handover

    The backlog is the handover

    The outgoing team does not have to recall each open job. The incoming team opens the same list.

    • Open work orders ranked by priority
    • Each one with its room and photo
    • Management sees how many are assigned and how many are not

Real situations, and how they played out

Three situations from a real 302-room hotel, from the first sign of the problem to the outcome.

A Saturday checkout rush

48 departures are due out by 11:00 and the first arrivals are due at 15:00, with six attendants and one supervisor. Nobody can tell where each room stands without walking the floors.

  1. 48 rooms enter the queue. Management sees all 48 waiting.
  2. The supervisor inspects in batches while attendants keep turning rooms.
  3. Every room is turned. The supervisor knows which ones still wait for inspection.
  4. All 48 rooms are signed off before the first arrivals.
Outcome

All 48 rooms signed off by 15:00, and the count could be read at every checkpoint without asking anyone.

Read the full case study

A leak in room 214

Water is found pooling under the shower at 09:40 and the next guest is due at 14:00. On paper, it becomes a note at the front desk that someone has to chase.

  1. The attendant logs a work order with High priority and a photo.
  2. It is assigned to Omar K. in maintenance.
  3. Omar opens the photo and knows what to bring.
  4. The work order is closed and room 214 leaves Maintenance status.
Outcome

Assigned one minute after it was logged, closed by 10:50, with the photo and timestamps kept in the audit trail.

Read the full case study

A handover with 11 open jobs

The morning maintenance shift ends at 15:00 with 11 work orders still open: 2 High, 5 Medium and 4 Low. Without a shared backlog, the outgoing team has to remember and explain each one.

  1. 11 work orders open: 2 High, 5 Medium, 4 Low.
  2. The two High work orders are assigned to evening staff.
  3. The evening shift logs in and sees their own work orders, with rooms and photos.
  4. All 11 are assigned. None are left unassigned.
Outcome

All 11 open work orders assigned by 15:05, from one list shared by both shifts and management.

Read the full case study

Figures are from one 302-room hotel. Results will vary with property size and staffing.

How to get started

From your first message to a pilot on your floors.

  1. 01

    Tell us about your property

    Send your room count and how housekeeping and maintenance run today, using the form.

    You
  2. 02

    We reply with next steps

    You get a reply from hello@floorstate.app with what a walkthrough or pilot would involve.

    Us
  3. 03

    A short video call

    If it looks like a fit, we book a short call and go through Floorstate against how your floors run today.

    Both
  4. 04

    Agree a pilot

    We agree what a pilot on your property would involve, and who on your team would use it.

    Both

Ready to see it on your floors?

Send your room count and how housekeeping and maintenance work today.

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Request a walkthrough